1. Information Collection
When providing services or processing orders, we may collect the following types of information:
Personal Identification Information: including name, contact phone number, email address, delivery address, etc.
Payment Information: including credit card or other payment method details (we do not store complete credit card numbers).
Other Information: such as technical information including the medium used when accessing the website, IP address, browser type, etc.
2. Information Usage
Our purposes for using the information include:
Processing and managing orders.
Providing customer support and after-sales service.
Sending confirmation emails, order status notifications and promotional information (customers may opt out at any time).
Improving our website and services.
3. Information Sharing
We will not sell or rent personal information to any third party. Information will only be shared in the following circumstances:
Complying with laws, regulations or legal proceedings.
To protect the Company’s rights, property or safety.
To meet the needs of fulfilling customer orders, such as sharing delivery information with freight companies.
4. Information Security
We adopt appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration or disclosure. All sensitive information is encrypted during transmission.
5. Retention Period
We retain personal information only for as long as necessary for the conduct of our business operations or as required by law. Once it is no longer needed, we will securely delete or anonymize such information.
6. Customer Rights
You have the right to request access to your personal information held by us at any time.
You may request to update or correct any inaccurate information.
You may request the deletion of your personal information (to the extent permitted by law).
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We recommend that you review it periodically to ensure that you are aware of how we process information. If there are any material changes, we will notify you via email or website notice.
8. Contact Us
If you have any questions regarding this Policy or your personal information, please contact us:
- Email:waibogrouplimited@gmail.com
- Phone:+852-94449919
This Privacy Policy is intended to protect your rights and interests and maintain the trusting relationship between us. If you have any other questions or concerns, please feel free to let us know!