{"id":991,"date":"2025-02-13T16:20:33","date_gmt":"2025-02-13T08:20:33","guid":{"rendered":"https:\/\/waibo-group.com\/?page_id=991"},"modified":"2025-02-13T16:26:16","modified_gmt":"2025-02-13T08:26:16","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/waibo-group.com\/en\/return-and-refund-policy\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"991\" class=\"elementor elementor-991\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a07e036 e-con-full e-flex e-con e-parent\" data-id=\"a07e036\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-622df3b elementor-widget elementor-widget-heading\" data-id=\"622df3b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return and Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89eb2a9 e-flex e-con-boxed e-con e-parent\" data-id=\"89eb2a9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e356941 e-con-full e-flex e-con e-child\" data-id=\"e356941\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24e765d elementor-widget elementor-widget-text-editor\" data-id=\"24e765d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>1. Return Period:<\/strong><br \/>Customers may apply for a return within 30 days of receiving the product. Applications beyond this period will not be accepted.<\/p><p><strong>2. Return Conditions:<\/strong><br \/>Products must be kept in their original packaging, unused, and accompanied by all labels and accessories.<br \/>Customized products without quality issues are non-returnable. If the product is defective or incorrect (e.g., misprinted or wrong item delivered), customers may apply for a return.<\/p><p><strong>3. Refund Process:<\/strong><br \/>Customers are required to contact the customer service department and provide the order number and reason for return.<br \/>Upon receipt of the returned item, we will inspect it within 7 business days. Once confirmed to meet the return conditions, a full refund will be issued to the customer's original payment method.<\/p><p><strong>4. Shipping Fee Responsibility:<\/strong><br \/>If the return is caused by product defects or errors, the shipping fee will be borne by the company; if the return is made simply due to personal reasons of the customer, the shipping fee shall be borne by the customer himself\/herself.<\/p><p><strong>5. After-sales Service:<\/strong><br \/>We provide professional after-sales service. Should you have any questions about the product or need assistance, please feel free to contact our customer service team at any time.<\/p><p>Contact Information<br \/>Should you have any questions or need further assistance, please feel free to contact our customer service department at any time, and we will be dedicated to serving you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return and Refund Policy\n1. Return Period: Customers may apply for a return within 30 days of receiving the product. Applications made beyond this period will not be accepted.\n2. Return [...]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-991","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/waibo-group.com\/en\/wp-json\/wp\/v2\/pages\/991","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/waibo-group.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/waibo-group.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/waibo-group.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/waibo-group.com\/en\/wp-json\/wp\/v2\/comments?post=991"}],"version-history":[{"count":4,"href":"https:\/\/waibo-group.com\/en\/wp-json\/wp\/v2\/pages\/991\/revisions"}],"predecessor-version":[{"id":996,"href":"https:\/\/waibo-group.com\/en\/wp-json\/wp\/v2\/pages\/991\/revisions\/996"}],"wp:attachment":[{"href":"https:\/\/waibo-group.com\/en\/wp-json\/wp\/v2\/media?parent=991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}